Service Management opportunities with Royal Mail

<P><STRONG>Things are changing fast at Royal Mail Group. Already a hi-tech business with an impressive record of innovation, we're investing in new technologies that will transform the way we work. For us, it's a chance to secure our leading position in a rapidly changing global industry. And for you, it's a chance to experience some of the largest, most ambitious technology projects around.</STRONG> <P><STRONG>We're investing in technology to help our 159,000 people work more smartly. At the same time, we're developing innovative new products and services that will help secure our future.</STRONG></P> <P>Service Delivery is a key pillar within our IT Function underpinning everything we deliver to customers both internally and externally. Already an ITIL v3 compliant environment, we are now embarking upon a leading edge implementation of a Service Integration and Management model (SIAM).</P> <P>We are committed to ensuring our Service Delivery function not only adopts innovative and ef



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